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Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.
How long does shipping take?
We ship all over Egypt!
Cairo & Giza: 1–3 business days
Other governorates: 3–5 business daysYou'll receive a tracking link via SMS once your order is dispatched.
What are the shipping fees?
Shipping fees vary based on your location and will be clearly shown at checkout.
Tip: Orders above a certain amount may qualify for free shipping offers — follow us for updates!
Can I exchange or return my order?
Yes, of course! We want you to be 100% happy with your purchase.
You can exchange or return items within 7 days of receiving them.
Products must be unworn, unwashed, and in original condition.
For hygiene reasons, scarves and sale items are non-returnable
How do I request an exchange or return?
Just send us a message on WhatsApp or through the Contact Us page.
Our support team will guide you through the process quickly and smoothly.
What if my item is defective or the wrong size?
We deeply apologize! Please send us a photo of the issue and we’ll take care of it — either with a replacement or a full refund, based on your preference.
Can I cancel my order?
You can cancel your order as long as it hasn’t been shipped yet. Contact us as soon as possible via WhatsApp or Instagram DMs.
Do you offer size guides?
Absolutely! Each product page includes a detailed size chart. If you’re unsure, feel free to DM us for personalized sizing help.